Current openings
Customer Service Representatives
Do you share Poseidon Ferry's passion for providing amazing experiences? If you’re all about customer service and thrive on teams where communication, creativity, and cooperation are encouraged, this may be the place for you! Poseidon Ferry LLC is
seeking motivated, friendly individuals to join our Miami & Miami Beach Teams!
Position Specific Duties:
- Open and Close Out the ticket office properly and arrange signage on the pier
- Sells tickets from the ticket booth as a designated Cashier. Accepts payment and makes change for ticket transactions. Issues receipts, refunds or change due to guests
- Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Keeps daily balance sheet of payment received and tickets sold
- Assists and manages guests in the queuing and boarding process of entrance lines to all of our vessels in the boarding areas, including collection of admission tickets
Required background:
- 1-year customer service experience preferred
- Demonstrated cash handling skills
- Excellent verbal and written communication skills, including conflict resolution skills
- Knowledge of Microsoft Office programs required
- Knowledge of another language in addition to English is preferred (Spanish, Creole, etc)
Staff Accountant
We are looking for a diligent Staff Accountant to join our accounting department. The Staff Accountant's responsibilities include maintaining financial records and reports, performing account reconciliations, assisting with budget and close processes, conducting internal audits, and maintaining accounts payable documentation. You will also be assisting the Chief Executive Officer as needed and respond to information requests by management and for auditing purposes.
To be successful as a Staff Accountant, you should be able to accurately maintain a general ledger and ensure compliance with Generally Accepted Accounting Principles (GAAP). An outstanding Staff Accountant should also have excellent communication, organizational, and analytical skills.
Staff Accountant Responsibilities:
- Maintaining financial reports, records, and general ledger accounts.
- Preparing journal entries, analyses, and account reconciliations and assisting with monthly close processes.
- Contributing to the development and review of annual operating budgets and performance projections.
- Maintaining documentation for accounts payable, purchasing, and treasury and conducting internal audits.
- Performing monthly balance sheet reconciliations.
- Meeting processing and reporting deadlines.
- Responding to information requests, reviewing financial statements, and assisting with audits.
- Ensuring compliance with GAAP.
- Assisting the Chief Executive Officer as needed.
Staff Accountant Requirements:
- Bachelor's degree in accounting or finance required.
- 2+ years of accounting experience.
- Excellent communication skills, both written and verbal.
- Working knowledge of GAAP.
- Strong numeracy and analytical skills.
- Good problem-solving and time management skills.
- Highly organized and detail-oriented.
- 2+ years of Quick Books Online experience.
Vessel Galley Concessions Agent
Do you share Poseidon Ferry's passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.We have immediate openings for concession workers to provide quality customer service. Work includes but is not limited to selling food and drinks to guests onboard, stocking and helping clean the boat. This is a great job with flexible hours and fantastic scenery.Position specific responsibilities:
- Provide upscale customer service, answering questions and creating customer delight
- Sell food, drinks, and other retail - register sales, accept cash payments, credit card payments, make change, issue receipts
- Set up daily: menu items displayed, prepare equipment, food, drink, and floor set-up.
- Stock inventory of vessels, organize and maintain inventory, and submit daily inventory report to main office.
- Receive and verify bank at the beginning of the shift, balance and reconcile revenue for shift end deposit
- Wipe down counters, clean tables and vacuum throughout the day as needed
- Assist Captain and Crew Mates with daily operations and tasks
Desired background:
- Prior restaurant and/or customer service experience
- Food handling certification preferred
- Bar Tending Experience
- Ability to accurately make change
Poseidon Ferry is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Additionally, Poseidon Ferry participates in the E-Verify program in certain locations.Poseidon Ferry is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 833-44-FERRY (833-443-3779).
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